FAQs – Frequently Asked Questions
What is difference between your Studios and other guest houses?
All ZEN Studios are much bigger than regular guest house rooms and come with balconies, besides being fitted with individual fully loaded Kitchens. RO Purified Water and self-laundry facility plus Wifi & Netflix/Tata Sky are also included in tariff!
Where are you located?
We are located at short walk from Mousari Avenue Rapid Metro Station on the same main road when you go towards City Club of DLF Phase III from the Metro Station. DLF CyberCity & Ambience Mall are almost equidistant (5 min away) from our property. The exact address and map can be found on our Contact Us page.
What are your Check-In and Check-Out timings?
Our standard Check-In Time is 1pm and Check-Out Time is 11am. Early Check-In or Late Check-Out may be allowed subject to availability and may incur extra charges.
Can I cook in my Kitchen?
YES, you get full access to your Kitchen that is fully equipped with all cookware, cutlery and Kitchen amenities to cook your choice of meals.
What about Laundry?
We have a dedicated self-laundry area with multiple front-loading fully automatic Washing Machines and Dryers for guests use. Iron & Ironing Boards are available on request and we have a dedicated drying area as well if you require it.
Do you provide Housekeeping & Linen changes?
YES, we provide complete Housekeeping and Linen changes (Towels & Bedsheets) services that are included as part of the Studio tariffs.
Do you offer lower rates for long stays?
We have special long stay offers for Weekly (minimum 7 Nights) and Monthly (minimum 28 Nights) stays. The discounts vary across different Apartment sizes and stay duration, please check with the Sales Team for your customised quote.
Is WiFi Internet provided?
The entire property has full coverage of high speed WiFi Internet, its complimentary for all our guests.
What is the TV size? Netflix available?
All units are fitted with 42″ Smart LED TVs. You can choose to binge on Netflix, Prime etc or Tata Sky TV with all international channels.
Our FAQs didn’t resolve your queries?
Below are several ways to contact us
Phone Sales Team
For any other questions, please feel free to Call our Phone Sales Team directly at (+91) 9958867668 during business hours.
Get a Call Back
Please fill the Call Back Form at the bottom right of this page and someone from our Team will call you within 10 min during business hours.
Get a Call Back
You can also Email us and our Support Team will get back to you within a jiffy. Our Email address is – sales@zenstudiosgurgaon.com
Drop-in for a Visit
Please feel free to come across at the property and grab a cup of coffee with our Sales Team and get answers to all your queries about the ZEN Studios stay experience!
